Return + Exchange Policies
Do you accept returns or exchanges?
We do accept returns and exchanges on all online orders. After receiving your order, you will have 7 days to process your return or exchange. However, if you decide you would like to return or exchange your piece, you will have to absorb the whole of the shipping costs. Exchanges will receive store credit.
Shipping + Delivery
How do I know if I need to select White Glove to Continental U.S. shipping?
Pieces that are eligible for White Glove to U.S. Continental shipping will only allow you to check out online with this shipping option, as weight and dimensions make these pieces ineligible for shipping via UPS, Fedex, or USPS.
How much does shipping cost?
We offer flat rate, UPS, USPS, and White Glove to U.S. Continental shipping options. All of these options vary in price, and you may choose which option is best for you at checkout. Our White Glove to U.S. Continental shipping option must be chosen for orders containing pieces that are too heavy or large to ship via other main channels.